What is your return policy?

Your satisfaction is our priority. If you’re not completely happy with your purchase, you may return eligible items within 14 days of delivery. For step-by-step instructions and conditions, please visit our Returns & Refunds page.

How can I track my order?

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your shipment on our website or directly through the carrier’s tracking page.

Can I cancel or change my order?

We understand that plans can change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request before the order is processed.

Which size should I choose?

To help you find the perfect fit, each product page includes a detailed size guide. We recommend reviewing this chart carefully before placing your order.

What materials are used in this product?

Material details can be found in the Product Description section on each product page. If you have additional questions, feel free to reach out to our support team.

How should I care for this product?

Care instructions are listed in the Product Description to help ensure long-lasting use. Following these guidelines will help maintain the quality and appearance of your item.

Is this product available in other colors?

If additional color options are available, they will be shown on the product page. If you don’t see the color you’re looking for, contact us and we’ll be happy to assist.

What payment methods do you accept?

We accept major payment options including Google Pay, PayPal and Apple Pay.

Do you offer installment payments?

Yes, installment payment options are available through Klarna for eligible purchases. More details will be shown at checkout.

Is my payment information secure?

Absolutely. All transactions are processed through secure, encrypted payment systems that meet industry standards to protect your personal and financial information.

How long does shipping take?

Delivery times depend on your location and the selected shipping method. Estimated delivery times can be found in our Shipping Policy.

How much does shipping cost?

Shipping costs vary based on destination and shipping method. Any applicable fees will be clearly displayed at checkout.

Do you offer free shipping?

We occasionally offer free shipping promotions. Please check our website or shipping policy for current offers.

Do you ship to PO boxes?

Yes, we do ship to PO box addresses. Please make sure your shipping details are complete and accurate to avoid delivery delays

How can I contact customer support?

You can reach our customer support team by emailing us or by using the live chat feature available on the bottom right of our website.

What are your customer service hours?

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM (EST). We aim to respond to all inquiries as quickly as possible, including messages received outside business hours.

How can I leave feedback?

We value your feedback. You can contact us through our website’s contact page or email us directly at [Info@CosmifyBeauty.com].

Do you have a physical store?

At this time, CosmifyBeauty operates exclusively online. By working directly with fulfillment partners, we’re able to keep our costs low and offer competitive pricing to our customers